Credit Control Assistant

The role

About the Role

As a Credit Control Assistant, you will play a key role in supporting the firm’s cash flow and financial processes. You will be responsible for managing outstanding balances, liaising with clients regarding payments, and working closely with partners and fee earners to ensure timely collection of fees.

Key Responsibilities

• Managing and monitoring outstanding client balances
• Contacting clients by phone and email to follow up on overdue invoices
• Maintaining accurate records of all collection activity
• Reconciling accounts and resolving payment queries
• Working with legal teams to address billing issues
• Issuing statements and reminder letters
• Assisting with reporting on aged debt and collection performance

About You

• Previous experience in credit control or accounts receivable (professional services experience desirable)
• Excellent communication and negotiation skills
• Confident and professional telephone manner
• Strong attention to detail and accuracy
• Good working knowledge of finance systems and Microsoft Office
• Ability to manage workload and prioritise tasks effectively
• Discreet and professional when handling sensitive financial information

What We Offer

• Competitive salary and benefits package
• Hybrid and flexible working
• A supportive and collaborative team culture
• Opportunities to grow and develop within a well-respected firm

If you are organised, proactive, and enjoy working in a professional legal setting, we would be delighted to hear from you.