Tenant Application Procedure
Our dedicated lettings team aims to make renting a property as easy as possible. Our tenant application process is designed to ensure that everything from arranging a viewing right through to signing the lease is hassle free.
The process of renting a new home for tenants is as follows:
Viewing a property
If you would like to view one of our available properties, you can either call the office on 0131 226 5151 or 0131 243 1217 or email your enquiry to email@example.com. All viewings are accompanied and are conducted between 9.30am and 5pm, Monday to Friday, except Bank Holidays. If you would like to set up a viewing outside of these hours, we will do our very best to accommodate your request.
Please bear in mind that, in most instances, we will need at least 24 hours notice in order to arrange a viewing.
Complete a reference form
Following a successful viewing of a property, you will need to submit a tenant application form to our Lettings team. Forms are available at the viewing and should be completed, signed and submitted within 3 working days.Once references are complete and your application has been approved, your move in date will be confirmed.
In order to be fair to all prospective tenants, our properties are let on a first-come first-served basis (provided the prospective tenant is deemed suitable).
Once the completed application forms are received, they will be submitted to a specialist referencing agency for checking and, in most cases, you will be notified of the outcome within 48 hours. In the event that your application fails, we will notify you.
Complete your application
The Landlord makes the final decision as to which tenant they wish to lease the property to. If you are successful, you will have 5 working days to visit the office to sign the lease agreement and pay the first month’s rent. N.B. Each tenant must also provide proof of ID, one photographic and one of residency.
We're always here to help
Even after the ink has dried on your contract and the keys are in your hand, we will still just be a phone call away. Our team are always available to deal with repairs to the property, from blocked drains and plumbing leaks to repairing faulty appliances – we’re here to help.
And if down the line you find you are having rental payment issues and you need to discuss the best course of action? You can always give us a call. All the while, your deposits will be entrusted with our partner, Letting Protection Scotland (LPS) deposit scheme, so you will know your money is in safe hands.
* Please note, if a guarantor is required, they will also need to complete a separate reference form and must also sign the lease prior to the lease being signed by the tenants. Please note, guarantors must be UK residents and are also required to provide proof of ID and residency.
All of our Lettings Team are Qualified Letting Agents/ CIH Letwell.
Scottish Letting Agents Registration No: LARN1901038